Loyalty card programs are helpful to casinos because they can help target-market certain groups of customers and offer them special offers by mail or email that they’re sure to use and bring them to the property. She said many of the features incorporated into the new program came from interactions with guests over the years and listening to some of the ideas of what they wanted to see in a loyalty card. “What makes it special is that it recognizes all of the choices that you have every time you come to a Station Casinos property.”Īlonso said the My Rewards concept has been under review for several years, but with technological advancements and the acquisition of the Palms, now seemed to be the right time to make the switch.
“We felt it was time to recognize all of the locations and all the things that our guests do when they come to any Station property,” said Staci Alonso, executive vice president of innovation and administration for Station. When card-carrying customers of the city’s largest locals casino chain make their way to any of the company’s 20 properties - including the Palms - on Tuesday, they will be able to earn points and spend them on most nongaming amenities under the new My Rewards program.
Jeff Scheid/Las Vegas Review-Journal Follow Casinos’ Boarding Pass loyalty card is evolving again. 1, Station Casinos will offer points for gaming, dining, spa and hotel spent at its properties. People use the Boarding Pass kiosks, Tuesday, Oct.
